Terms of service

This is a courtesy translation. In case of any discrepancy, the Polish version of these terms prevails.

§ 1. General provisions

1. These terms set out the rules for using the Spacerent website, available at spacerent.pl (the “Service”).
2. The Service is operated by Spacerent (the “Provider”). Contact: kontakt@spacerent.pl.
3. These terms constitute the terms of service within the meaning of art. 8 of the Polish Act of 18 July 2002 on the provision of electronic services.
4. Using the Service means accepting these terms. If you do not accept them, please stop using the Service.

§ 2. Scope of services

1. The Provider offers: browsing and searching listings (no account needed), user accounts, publishing and managing listings, messaging between users, and saving listings to favourites.
2. The Service is a classifieds platform. The Provider is not a party to any agreement concluded between users, does not act as a real-estate agent and does not provide advisory services.
3. Services are currently free of charge. Introducing paid services requires amending these terms and informing users in advance.

§ 3. Technical requirements

1. You need an internet-connected device, a current browser with JavaScript and cookies enabled, and — for account-based features — a working email address.
2. Supplying unlawful content is prohibited, as is any action that disrupts the Service, including automated data collection (scraping) without the Provider's consent.

§ 4. Accounts

1. Registration requires an email address, a password and acceptance of these terms together with the privacy policy.
2. An account belongs to one user; sharing credentials is not allowed.
3. Users undertake to provide accurate data and keep it up to date.
4. You may delete your account at any time from the dashboard (“Profile settings → Delete account”) or by writing to kontakt@spacerent.pl. Deleting the account terminates the agreement for electronic services.

§ 5. Publishing listings

1. A listing may only concern a property to which the advertiser holds title or an authorisation to offer it.
2. Listing content must be accurate, complete and must not mislead — in particular as to price, floor area, legal status and location.
3. By publishing a listing you confirm you hold the rights to the photos and text, and grant the Provider a free, non-exclusive licence to use them to display the listing in the Service and in materials promoting the Service.
4. Prohibited content includes: fictitious, duplicated or outdated offers; content infringing the law, personal rights or third-party copyright; discriminatory content, including rental conditions that breach equal treatment; contact details placed in fields not intended for them; spam and phishing attempts.
5. The advertiser is responsible for the content of the listing and for the lawfulness of any third-party contact data it contains.

§ 6. Moderation

1. The Provider may review a listing before or after publication.
2. The Provider may refuse publication, change the status of, or remove a listing that breaches these terms or the law, stating the reason to the advertiser.
3. Gross or repeated breaches may lead to suspension or removal of the account. The user may file a complaint (§ 9).
4. Anyone can report an unlawful listing to kontakt@spacerent.pl. Reports are handled without undue delay.

§ 7. Liability

1. The Provider is not liable for the content of listings or for user conduct, including the outcome of agreements concluded between users.
2. The Provider makes every effort to keep the Service available, reserving the right to technical breaks needed for maintenance or updates.
3. Nothing here limits the Provider's liability where mandatory law — in particular consumer law — does not allow such limitation.

§ 8. Right of withdrawal (consumers)

1. A consumer, or a sole trader with consumer rights, may withdraw from the agreement for electronic services (the account) within 14 days of concluding it, without giving a reason.
2. A statement sent to kontakt@spacerent.pl is sufficient; deleting the account in the dashboard has the same effect.
3. Services are free of charge, so withdrawal involves no settlement.

§ 9. Complaints

1. Complaints about the Service can be sent to kontakt@spacerent.pl.
2. Please include contact details, a description of the problem and your expected resolution.
3. You will receive a reply within 14 days, to the email address the complaint was sent from.
4. Consumers may also use out-of-court dispute resolution, including the European Commission ODR platform: ec.europa.eu/consumers/odr.

§ 10. Personal data

How personal data is processed, on what legal basis, for how long and what rights you have is described in the Privacy policy, which forms an integral part of these terms.

§ 11. Changes

1. The Provider may amend these terms for valid reasons: changes in law, in the scope of services, in technical requirements or in security rules.
2. Account holders will be notified by email or by a notice in the Service at least 14 days in advance.
3. If you do not accept the changes, you may delete your account before they take effect.

§ 12. Final provisions

1. Matters not covered here are governed by Polish law, in particular the Civil Code, the Act on the provision of electronic services and — towards consumers — the Consumer Rights Act.
2. The choice of Polish law does not deprive a consumer of the protection afforded by the mandatory provisions of the country of their habitual residence.
3. These terms are effective from 2026-07-30.